Customization Guide

Custom mascot costumes

Your character.
Made for your moment.

Planning a mascot for your school, business, team, or event? Share your idea with ShopPajama and let’s discuss a costume that brings your character to life.

Use this guide to prepare your references, sizing details, and event requirements before requesting a custom quote.

Discuss Your Design What to Prepare

Before you get in touch

A little detail makes a big difference.

The more we know about your project, the easier it is to discuss suitable options. Start with the information below and tell us which details you still need help with.

Design References

Send sketches, character artwork, or reference photos. Front, side, and back views help explain the character’s shape and proportions.
Colors & Features

Point out your preferred colors, facial features, clothing, and any logo or accessory requests. Tell us which details matter most.
Wearer Measurements

Include the wearer’s height and relevant body measurements, with units. If several people will share the costume, tell us their size range.
Use & Quantity

Let us know how many costumes you need and how they will be used, such as school activities, performances, or promotional events.
Delivery Destination

Provide your delivery country, city, and postal code so shipping options can be discussed for your destination.
Event Date & Budget

Share your event date and preferred arrival date. If you have a target budget, include it to help guide the conversation.

From idea to order

Start with a conversation.

Each custom project has its own requirements. Work through these details with our team before placing your order.

Send Your Brief

Email your references and project details, or use our contact page to start a conversation.
Explore the Options

Discuss the design, available customization options, sizing, and any practical adjustments your idea may need.
Review Your Quote

Confirm what is included, the price, shipping costs, payment arrangements, and estimated timing before ordering.
Prepare for Delivery

Follow the production and shipping arrangements agreed for your order, and keep your delivery details up to date.

Plan ahead

Think about the wearer and the occasion.

Get the Sizing Details Right

Check our size guide before sending your measurements. Include whether you are using centimeters or inches, and discuss any fit or movement requirements with our team.

View Size Guide

Allow Time Before Your Event

Design discussions, production, and shipping all take time. Share your deadline early and confirm the estimated schedule for your specific order before purchasing.

View Delivery Information

Before confirming your order: Review the agreed design, colors, measurements, quantity, and included accessories. Ask about any changes you may need before production begins; availability, additional costs, and timing depend on the order.

Let’s create your character

Ready to share your idea?

Send your brief and reference images to our team. If your design is still taking shape, describe what you have in mind and the details you would like to discuss.

Email Your Design Contact Us

Email: sale@shoppajama.com
Telephone: +86 13626246133